Wednesday, January 14, 2009

Thumb & Pointer Tattoos

* Documents low Telephone *. Letters to the call center problem

overview

efforts for many years, Augsburg Call Center Agent to coverage in local media -> and are censored. The rumors are provided, at least one large company in the desert sector ensures that no one reports: that of VIP parties, are also attended by journalists. The Augsburg local politics avoids the subject like the plague, especially Germany, is known as a cheap outsourcing location for Munich telephone campaigns of the gray area.

Here's my futile efforts to a report in the Augsburger Allgemeine. I'm not one of the forms which rant online. And the time is not ripe for something anyway, but it will come. For at least the corresponding editor of the Augsburger Allgemeine has already been doused with gasoline.

You have to read something, of course.


link to the documents


27th November 2008

This is a very basic document, not one of those disgusting, but written in a proper and ok to give other evidence. Open letters like this to document. Maybe.


additions 02 December 16:00

It's hard to take in something like the right tone. But most of all because of the fact that call centers are a repressed theme, you have to build themselves a foundation first, calling into question of which one can. This is a long before then or 'stilted', changing again -> now it is too mundane or 'blaming', seems another 'not factual' enough so that it bends, then again too long, etc. an endless thing. What you should know.

But you feel that something like 'one in a million times' and not bad for a city, such actions have to, it suggests a city that lives and culture. In that sense. :)


Update + reedit 05th January

Because Christmas I had to move, it takes time and I did not want to be intrusive. This month there will be a second letter to the City Council To give my experience brings. I was very relieved that the first letter is received well, at least for the CSU, before the best party in England (sorry, but this is true). I can not do fine, trust, work with institutions to take advice and assistance only decent claim, it is too much. I am grateful for feedback.


second major 14th letter January 2009

Just now I sent a letter connection. In contrast to the beginning, he is not so compressed, and written in a very short time. Perhaps for the first time ever, we will describe how the violence against local telephone operators and consumers is possible or why there are so affected have a hard time. I expect much of this document.

A little dedication goes to the people of Beethoven district. Without the reinforcement there is such a testimony of non-urban culture. \u0026lt;3


02 March, over 3 months later

... still not a single response, not even a demand, apart from my call to the (lieben!) Secretary of the CSU. -> Again it is obvious. No one has to wonder about the rumors of corruption in the Augsburg city council, which damage our economic region so much.

Below I publish a list of all councils, which I ankontaktierte November-January, political groups by a telephone. The city councils to flee but before the interview. At a later point in time you can combine calls for his resignation (I think not), but the matter should be other people, I can not do everything.

  • 'Pro' Augsburg:
    Peter grave, Beate Schabert, Zeidler, Karl Heinz Englet, Rudolf Holzapfel, Rolf Harzmann, Werner laurel
  • The Left:
    Alexander Süßmair
  • SPD:
    Margaret Heinrich, Susanne Fischer, Ulrich Wagner
  • CSU:
    Joseph Hummel
  • speeches, political groups (distribution):
    OB Unit, CSU, SPD, 'Pro' Augsburg


NEW: update end of March

preliminary summary:
The local section of the Augsburger Allgemeine violates the rights of the press,
by requests from call center agents are to report on
conditions in the sweatshops held out systematically - the City Council is taking part.


To date, no feedback. My complaint with the newspaper was handed an unusual way down. The head of the local section verwantwortliche seemed angry at me, I mean, obviously for personal reasons. He wanted to comment, despite repeated requests, he evaded not about why he delayed in spite of participation in the meeting at the end of November, when he decided against reporting until the story was old. The two calls were from the city desk of aggressive and hostile. A request from the publisher to sites to verify the participation of Mr. S. was as responsible for the city desk at the corresponding session is not answered, nor discussed my open letter in January.

This is "proven" (but which can still be considered something like that, where German readers often do not care) that the Augsburger Allgemeine intentional violation against the German press law. And the question seems pointless if the local section of call center companies in the region has been bribed. At present, it would be uncomfortable here fight on, the public is not used to. I will resume in many months, as more interest is present.


_____________
FAQ of the original releases of the end of November 2008:

  • if it strikes someone: 'Open Letter' is not meant as a paper to a person, but _für_ an industry and economic region. I hope no one depends on it, but there is no other name is not in German that sounds pompous, and what we have also tended towards 'offensive'.
  • please note that is not directly referenced here, because I have the group do not apply by mail.
  • the important passage on the question of legal accountability * * setting today was originally called "... whether Legalsein is the family over to answer for in the career or still heavy debt implies"
  • at the time: You remember the documents sure, it's something that someone has been sitting for too long about it, even if they are not written really pretty good ... that's right. Planned for Q1/2008 was the action by the end! Since then, I had paid heed to the internal problems of the FDP vote , one of my classmates has a seat in Parliament (it looks like probably blocked MP Sabine Leutheusser-Schnarrenberger to distinguish itself through demarcation from the bottom, before they again became Minister. or the offices were just ignorant). Actually it is so that I would have preferred a personal call to an open letter, that my preparations were always rather half-heartedly, I do not think a lot of activity. That made it difficult.

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